Betting is entertainment — not a livelihood. 18 PG believes the real enjoyment comes when every player is self-aware and bets within their means. Our responsible gaming guidelines are here to keep you on that path.
18 PGAt 18 PG, we're more than a betting platform — we're a community. The mental and financial wellbeing of every member of that community is our highest priority. Responsible gaming isn't just about following rules — it's about looking after yourself, thinking of your family, and keeping betting a healthy part of your entertainment.
Millions of people across Bangladesh are passionate about cricket and football. Online betting makes that passion even more thrilling. But when entertainment turns into addiction, it starts to damage families, relationships, and financial stability. That's exactly why 18 PG serious about responsible gaming.
18 PGAt , we support responsible gaming through both technology and policy. You can set deposit limits, restrict your session time, or voluntarily suspend your account for a set period. We offer all of these features because your wellbeing matters to us.
If you feel your betting is getting out of control, don't wait — reach out to our support team. Asking for help isn't a weakness; it takes real courage.
If you're unsure about any answer, feel free to talk to us.
We don't just say it — we prove it through every feature we build: your wellbeing matters more to us than our bottom line.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Decide in advance how long each session will last. When the time is up, the system will automatically alert you or end the session to keep you on track.
Feel like you need a break? Activate cooldown mode for 24 hours, 7 days, or 30 days. Betting is disabled during this time, but your account remains active.
If you feel you need an extended break, you can fully deactivate your account for anywhere between 6 months and 5 years. You will not receive any marketing communications during this period.
Once your losses reach a set amount, betting will stop automatically. This feature protects you from making impulsive decisions that lead to bigger losses.
Our trained support team is available 24/7 to assist you. Feel free to reach out about any betting-related concerns — your identity will be kept confidential.
Access these tools anytime from your account settings.
Set daily, weekly, or monthly deposit and betting limits to match your budget. Reducing a limit takes effect immediately; increasing one requires a 24-hour cooldown.
At regular intervals, the system will notify you how long you've been playing and how much you've won or lost. This helps you make informed decisions.
Choose a short-term break (24 hours to 30 days) or a long-term self-exclusion (6 months to 5 years). Account access is suspended for the full duration.
View your full betting history, win/loss records, and deposit/withdrawal details at any time. Understanding your own patterns leads to better decisions.
You can opt out of promotional offers, bonus notifications, and other marketing communications at any time. During self-exclusion, this is switched off automatically.
Speak directly with our Responsible Gaming team. We'll guide you in the right direction with complete confidentiality guaranteed.